Solutions

Cover the entire customer journey

Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.

Acquisition

Increase conversion rates and reduce the amount of incoming support tickets.

Retention and upsells

Improve retention, supercharge sales expansion, and deflect support tickets.

Self-service support

Offer your customers 24/7 support, in websites or client portal.

Co-pilot for support teams

Reduce support ticket handling time in customer support teams.

Features

One-stop-shop for your AI solution

Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.

Agentic AI

Combine AI assistance, semantic search, and agentic tasks for 24/7 support.

No-code management

Easy UI integration with 20+ templates, automated AI training, and clear insights.

Integrates anywhere

Unlock your existing business systems with any of our 50+ connectors.

Privacy and security

Benefit from enterprise-grade privacy protection for European sectors.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

After Zorgdomein deployed Unless, patient self-service surged within weeks.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.

Resources

Resources and support

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Read how to get started of find advanced guides to help you using our platform.

Security and compliance

Privacy protection measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized implementation examples for every stage of the customer lifecycle.

Pricing

Subscription plans

Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.

High level plan overview

Our subscription plans cover your entire user journey with three use cases.

Additional services

We offer premium support, custom development and integrations.

Compare plans

Choose the right subscription plan with this feature comparison table.

Frequently asked questions

Check out the list of what others asked our sales reps.

Platform

Third party usage policies

For some third party integrations, like Google Drive, additional usage policies are required.

Updated 26 June 2025

Usage policy addendum for Google Drive

This section is an addition to our general Terms and Conditions and applies only if you choose to enable the Google Drive integration. It inherits all statements from the main terms and conditions.

When you enable this integration, we access and process only the data you have explicitly made available to us through the Google Workspace API. We do not collect or use any other data from your Google account without your permission. The use of any raw or derived user data obtained via the Workspace APIs will fully comply with the Google User Data Policy, including all Limited Use requirements.

As mentioned in our general terms and conditions, we will never sell your data to third parties. However, we may share your data with select partners strictly as necessary to deliver the services you have requested. These partners are listed as sub-processors in our Data Processing Addendum.

Your data is used solely to provide and improve the AI assistant features associated with this integration. Specifically, when you connect your Google Drive account, we may access and process your files to enable our AI assistant to deliver personalized support and intelligent responses. Your data may be securely stored in a database to enhance search, retrieval, and contextual understanding within the AI assistant. We do not use your data for any other purpose than augmenting a model with external data at inference time, thereby explicitly excluding the actual training or finetuning of AI models themselves.

We implement robust security measures to protect your information, and all data handling is performed in accordance with our Privacy Policy and applicable Google Workspace API requirements. All security measures that are listed in our Security Addendum apply to Google Workspace API data as well.

We're here to help

Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.