How Visma Enterprise AS accelerated AI adoption with Unless
When AI becomes the standard: Inside Visma Enterprise AS’s self-service transformation
Solutions
Cover the entire customer journey
Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.
Acquisition
Increase conversion rates and reduce the amount of incoming support tickets.
Retention and upsells
Improve retention, supercharge sales expansion, and deflect support tickets.
Self-service support
Offer your customers 24/7 support, in websites or client portal.
Co-pilot for support teams
Reduce support ticket handling time in customer support teams.
Features
One-stop-shop for your AI solution
Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.
Agentic AI
Combine AI assistance, semantic search, and agentic tasks for 24/7 support.
No-code management
Easy UI integration with 20+ templates, automated AI training, and clear insights.
Integrates anywhere
Unlock your existing business systems with any of our 50+ connectors.
Privacy and security
Benefit from enterprise-grade privacy protection for European sectors.
Customers
Trusted by leaders
How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.
Visma Enterprise AS
Norway's leading ERP — modernized self-service with Unless.
Helping patients
After Zorgdomein deployed Unless, patient self-service surged within weeks.
Enhancing credit software
Financial service Onguard powers their support operations with Unless.
Ticket deflection at scale
Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.
Resources
Resources and support
Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.
Help center
Read how to get started of find advanced guides to help you using our platform.
Security and compliance
Privacy protection measures, security by design, and compliance guidelines.
Developer documentation
Find reference documentation for the javascript API.
The Unless cookbook
Bite-sized implementation examples for every stage of the customer lifecycle.
Pricing
Subscription plans
Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.
High level plan overview
Our subscription plans cover your entire user journey with three use cases.
Additional services
We offer premium support, custom development and integrations.
Compare plans
Choose the right subscription plan with this feature comparison table.
Frequently asked questions
Check out the list of what others asked our sales reps.
Get inspired
Blog
A collection of blog posts, stories, opinions and customer cases.
Recent articles
Kontek is deflecting thousands of tickets with AI
Meet Sally: Kontek’s AI support colleague in a complex regulatory landscape
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Fireside chat at Visma AI Conference 2025
Transforming customer support with AI - insights from the Visma AI Conference 2025 fireside chat of Edgars Dzenuška and Sander Nagtegaal.
The AI platform for Europe's regulated sectors
Businesses in Europe's regulated sectors face unique challenges launching AI solutions while complying with strict regulations.
Changelog updates in 2025
The Unless team shares what they worked on in 2025 so you can stay up to date on all new features, improvements, and fixes.
Changelog updates in 2024
The Unless team shares what they worked on in 2024 so you can stay up to date on all new features, improvements, and fixes.
Conversational AI and privacy: a user-friendly guide for end users
Explore how conversational AI safeguards your privacy through secure storage, controlled access, and compliance with GDPR regulations.
We're here to help
Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.