UNLESS recognized by Research.com for AI knowledge assistant features
UNLESS has been recognized for its innovative capabilities in making organizational knowledge discoverable, intuitive, and actionable.
Solutions
Cover the entire customer journey
Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.
Acquisition
Increase conversion rates and reduce the amount of incoming support tickets.
Retention and upsells
Improve retention, supercharge sales expansion, and deflect support tickets.
Self-service support
Offer your customers 24/7 support, in websites or client portal.
Co-pilot for support teams
Reduce support ticket handling time in customer support teams.
Features
One-stop-shop for your AI solution
Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.
Agentic AI
Combine AI assistance, semantic search, and agentic tasks for 24/7 support.
No-code management
Easy UI integration with 20+ templates, automated AI training, and clear insights.
Integrates anywhere
Unlock your existing business systems with any of our 50+ connectors.
Privacy and security
Benefit from enterprise-grade privacy protection for European sectors.
Customers
Trusted by leaders
How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.
Visma Enterprise AS
Norway's leading ERP — modernized self-service with Unless.
Helping patients
After Zorgdomein deployed Unless, patient self-service surged within weeks.
Enhancing credit software
Financial service Onguard powers their support operations with Unless.
Ticket deflection at scale
Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.
Resources
Resources and support
Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.
Help center
Read how to get started of find advanced guides to help you using our platform.
Security and compliance
Privacy protection measures, security by design, and compliance guidelines.
Developer documentation
Find reference documentation for the javascript API.
The Unless cookbook
Bite-sized implementation examples for every stage of the customer lifecycle.
Pricing
Subscription plans
Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.
High level plan overview
Our subscription plans cover your entire user journey with three use cases.
Additional services
We offer premium support, custom development and integrations.
Compare plans
Choose the right subscription plan with this feature comparison table.
Frequently asked questions
Check out the list of what others asked our sales reps.
Blog
Stories
From the Unless story vault, we tell you how Unless came to be and what happened during that trip.
Fireside chat at Visma AI Conference 2025
Transforming customer support with AI - insights from the Visma AI Conference 2025 fireside chat of Edgars Dzenuška and Sander Nagtegaal.
Another spectacular year comes to an end
Join us at Unless as we revolutionize AI in 2024, paving the way for innovation and growth in 2025 with the Sentient Knowledge Base!
2023: looking back and looking ahead
Reflecting on a transformative year in AI innovation and what's to come in the new year.
Revolutionizing user interfaces: Conversational UI Platform of Unless
CEO Sander Nagtegaal explains why the new iteration of the Unless platform is a significant step forward.
2021: from personalization engine to a digital experience platform
It is almost 2022, so time to wrap up yet another year! Here we explain how we became a composable, plug-in digital experience platform.
2020: a really surprising year
A new year, bigger ambition: this year, we turned our personalization service into a full-blown, no-code experience optimization platform.
Helping out with crisis communication
Unless can help your customer service with quick communication on the website, bypassing existing procedures and systems.
Home isolation and remote work at Unless
Find out how Unless deals with remote work due to the Corona virus.
Video wrap-up of 2019
CEO Sander wraps up 2019 and looks forward to the next year.
2019: the first steps to empathy for websites
It is almost 2020, and that means it's time to wrap up yet another year! Read on to find out what we have been busy with at Unless.
2018: how Unless started democratizing personalization
With 2019 approaching, it’s time to look back at our journey and all that we have done in the past year.
Video wrap-up of 2018
CEO Sander with a Christmas hat, wrapping up 2018 and looking forward to the next year.
Unless versus fighter pilots
Unless.com CEO Sander Nagtegaal explains how a DARPA project inspired Unless.
Incrowdfunding
Raising pre-seed funding using "incrowdfunding", creating a peer fund of contributors.
Why Netflix got mad at us
Unless.com CEO Sander Nagtegaal about personalizing your website without the help of a developer.
Do not rename your startup after a Klingon
Unless.com CEO Sander Nagtegaal explains why we are not named after a Klingon.
We're here to help
Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.