How to add and review tasks
Find out how you can add and review tasks in Unless, quickly filling any knowledge gaps.
Solutions
Cover the entire customer journey
Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.
Acquisition
Increase conversion rates and reduce the amount of incoming support tickets.
Retention and upsells
Improve retention, supercharge sales expansion, and deflect support tickets.
Self-service support
Offer your customers 24/7 support, in websites or client portal.
Co-pilot for support teams
Reduce support ticket handling time in customer support teams.
Features
One-stop-shop for your AI solution
Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.
Agentic AI
Combine AI assistance, semantic search, and agentic tasks for 24/7 support.
No-code management
Easy UI integration with 20+ templates, automated AI training, and clear insights.
Integrates anywhere
Unlock your existing business systems with any of our 50+ connectors.
Privacy and security
Benefit from enterprise-grade privacy protection for European sectors.
Customers
Trusted by leaders
How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.
Visma Enterprise AS
Norway's leading ERP — modernized self-service with Unless.
Helping patients
After Zorgdomein deployed Unless, patient self-service surged within weeks.
Enhancing credit software
Financial service Onguard powers their support operations with Unless.
Ticket deflection at scale
Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.
Resources
Resources and support
Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.
Help center
Read how to get started of find advanced guides to help you using our platform.
Security and compliance
Privacy protection measures, security by design, and compliance guidelines.
Developer documentation
Find reference documentation for the javascript API.
The Unless cookbook
Bite-sized implementation examples for every stage of the customer lifecycle.
Pricing
Subscription plans
Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.
High level plan overview
Our subscription plans cover your entire user journey with three use cases.
Additional services
We offer premium support, custom development and integrations.
Compare plans
Choose the right subscription plan with this feature comparison table.
Frequently asked questions
Check out the list of what others asked our sales reps.
Help center
AI zone
Learn how to train and configure your AI to make the best of it.
Unless system and dashboard glossary
Understand Unless with this comprehensive guide to the terminology used across our system and dashboard.
Configure the user experience of your AI
Customize your AI's persona, response length, supported languages, layout, and so much more.
Get started with the team assistant
Find out how you can install, authorize, configure and use the team assistant in just a few steps.
Setting up agent actions
Nudge users to the next step of their journey and provide direction based on their needs.
Review and improve conversations
Learn how to review and analyze conversations and to improve the answers.
How to add topics to training data
Organizing your training sources into topics helps avoid conflicts. Answers will be generated using the sources of one topic at a time.
How to make use of the quality control center
Find out how to generate quality control reports based on questions and answers you add.
How to select and improve the right sources to train your AI
Learn the impact of good and bad training data on AI with our guidelines for optimal results.
How to train and configure your AI
Before you can turn your user experience into a dialogue, we have to make sure that your AI will be an expert in your company and product.
We're here to help
Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.